Política de reembolso
We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.
Eligibility for Returns
To be eligible for a return, please ensure that your item meets the following conditions:
- The item must be unused and in the exact same condition as when you received it.
- The item must be retained in its original packaging.
Timeframe for Returns
You have 30 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
To begin the return process, please send an email to face.precise.8f@icloud.com to obtain the return address and further instructions. Our customer service team will guide you through the necessary steps to ensure a smooth experience.
Refund Processing
Once we receive your returned item and verify that it meets the eligibility criteria, we will process your refund. Please allow 7 to 14 business days for the refund to be completed and reflected in your original method of payment.
If you have any questions or require assistance regarding your return, please do not hesitate to contact us at face.precise.8f@icloud.com.
